Enkive with Microsoft Exchange

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Setting up Exchange to work with Enkive

These instructions were generously provided by Bryan Durkee, an Enkive user.

First create a contact to send the mail to

  • Open Exchange Management Console (Start, Programs, Exchange Server 2007, Exchange Management Console)
  • Under Recipient Configuration, right click Mail Contact and chose New Mail Contact


  • This opens a new mail contact wizard.


  • Choose New Contact (default) and hit next, takes you to Contact Information.
  • Enter whatever you like for First Name, Last Name, etc, under Contact Information, I went with Enkive Mail Archive, but the important bit is the External e-mail address, which is towards the bottom and grayed out.


  • Hit the Edit button and put in the e-mail address Enkive expects to receive with (mine was enkive@aaqenk71.aasd.k12.wi.us, given to me by Enkive folks) and hit Ok to close SMTP Address.


  • Should now look similar to this:


  • Hit Next, takes you to configuration summary.


  • Hit New and it goes forward and makes the contact.


Setup a New Journal Rule to get the mail flowing

This section is still in Exchange Management Console

  • Under Organization Configuration, left click Hub Transport
  • The window to the right should now have a bunch of tabs across the top:
    • Remote Domains, Accepted Domains, E-mail Address Policies, Transport Rules, Journaling, Send Connectors, etc, etc...
  • Click on the Journaling tab
  • Right Click Hub Transport and chose New Journal Rule


  • Opens a wizard, give it a Rule Name, I chose Archive e-mail to Enkive.


  • For Scope: chose Global, Internal, or External based on your archive policy. AASD archives Global.
  • For "Journal messages for recipient" is only if you want to journal specific mailboxes, so leave that alone.
  • "Enable Rule" should already be checked, leave it checked.
  • In the "Send Journal reports to e-mail address:" click the Browse button.
  • Find and highlight the e-mail contact you created above and click Ok


  • Screen should now look something like this:


  • Hit New.
  • Rule is created and should be enabled.


If your e-mail isn't archiving, try adding a Send Connector

This section may or may not be necessary, depending on your Exchange specifics. You should still be in the Exchange Management Console under Organization Configuration in the Hub Transport Section:

  • The window to the right still has a bunch of tabs across the top:
    • Remote Domains, Accepted Domains, E-mail Address Policies, Transport Rules, Journaling, Send Connectors, etc, etc...
  • This time click on the Send Connectors tab
  • Right Click Hub Transport and chose New Send Connector


  • Opens wizard.
  • Give it a Name, I went with Enkive_archiver_connector
  • For "Select the intended use for this Send connector" leave it at Custom or use Internet. Do NOT use Internal, because Enkive isn't an Exchange server in your Exchange organization nd Microsoft has a very tight definition of what is "internal" to Exchange.


  • Click Next to proceed to Address Space.
  • Click Add


  • SMTP Address Space window pops open.
  • For Address, you need to use the domain name of the e-mail address in the contact. For AASD, it's aaqenk71.aasd.k12.wi.us.
  • Click Ok to close the window.


  • Screen should now look like this, go ahead and hit Next.


  • "Use domain name system (DNS) "MX" records to route mail automatically" is checked. Side note: This is what we used, which is interesting because there is no MX record setup in either or internal DNS servers or through our external DNS service down at WiscNet. There is a Host (A) type record for aaqenk71 pointing to the right IP address, so maybe that's how it's working, but you'd think it'd need a real MX record somewhere. Anyhow, click Next to ignore the mystery and go on.


  • Takes you to Source Server, click Add.


  • Takes you to this, which was conveniently all filled out for me with the name of my Exchange connector server, site, and role all filled in. Click OK.


  • Click Next.


  • At the configuration summary, hit New and it'll create it.


  • Send connector is created and should be status Enabled.


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